Privacy Policy

Biedrība "Latvijas Festivālu asociācija", registration No. 40008262759, registered address: Burtnieku iela 36 - 1, Rīga, LV-1084, Latvia, is the data controller responsible for your personal data. You can contact us at info@musitrip.lv for any privacy-related inquiries.

We collect information you provide directly (name, email, phone, business details), automatically generated data (IP address, browser type, usage data), and payment information processed securely through our payment providers.

We use your data to: provide and maintain our services, process reservations and payments, send administrative communications, improve our platform, comply with legal obligations, and prevent fraud and abuse.

We process your personal data based on: contract performance (providing services you requested), legal obligations (tax and financial regulations), legitimate interests (improving our platform, security), and your consent (marketing communications).

We share your data with: event organizers and agencies as necessary for reservations, payment processors, service providers (hosting, email), and law enforcement when legally required. We do not sell your personal data to third parties.

We retain your personal data for as long as your account is active or as needed to provide services. After account closure, we may retain certain information for legal compliance (typically 7 years for financial records per Latvian law).

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Your data is primarily stored within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings. Essential cookies are necessary for the platform to function.

MusiTrip is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. We encourage you to review this policy periodically.